PHARMACY MATERIALS
DIALOGUE 1
Pharmacist: Good morning, may I help you?
Customer: Yes, I need this prescription filled.
Pharmacist: OK, it’ll be ready in a few minutes.
Customer: I’ve also had a runny nose for a couple of days, can you recommend something?
Pharmacist: This decongestant is very effective, but be careful using it. It causes drowsiness and you shouldn’t drink any alcohol when
taking this it.
Customer: OK, I’ll try it. I also need some band-aides and sun screen. Where are those?
Pharmacist: The band-aides are on aisle 3, on the left and the sun screen is on aisle 2, on the top shelf.
Customer: Thanks
Pharmacist: Will that be all?
Customer: That should do it.
Pharmacist: That comes to $34.56.
Customer: That expensive! Why so much?
Pharmacist: The prescription medication is expensive. It cost $25.99. I may be able to get you a generic drug for about half that price, but I would have to consult your doctor first.
Customer: No, that’s OK. Don’t bother.
Pharmacist: Here’s your change. Have a good day
Customer: Yes, I need this prescription filled.
Pharmacist: OK, it’ll be ready in a few minutes.
Customer: I’ve also had a runny nose for a couple of days, can you recommend something?
Pharmacist: This decongestant is very effective, but be careful using it. It causes drowsiness and you shouldn’t drink any alcohol when
taking this it.
Customer: OK, I’ll try it. I also need some band-aides and sun screen. Where are those?
Pharmacist: The band-aides are on aisle 3, on the left and the sun screen is on aisle 2, on the top shelf.
Customer: Thanks
Pharmacist: Will that be all?
Customer: That should do it.
Pharmacist: That comes to $34.56.
Customer: That expensive! Why so much?
Pharmacist: The prescription medication is expensive. It cost $25.99. I may be able to get you a generic drug for about half that price, but I would have to consult your doctor first.
Customer: No, that’s OK. Don’t bother.
Pharmacist: Here’s your change. Have a good day
http://www.youtube.com/watch?v=7utC_dJ2Stg
DIALOGUE 2
Pharmacist: Hello. Can I help you?
Student: Yes. I have {________________). I need an over-the-counter/ some medicine. [Describe your problem and ask for some medicine.] Do you have one?
Pharmacist: Yes. We have one right here.
Student: What is the medicine’s name? [Ask about the medicine.]
Pharmacist: It is [_______________].
Student: Thank you. How much can I take? [Ask about the dosage.]
Pharmacist: It says on the label that you can take 1 tablet.
Student: Okay. How often should I take it?
Pharmacist: Every 4 hours.
Student: Do I need to take it with food? [Ask about when to take the medicine.]
Pharmacist: You need to take it with food. That’s on the label, do you see it?
Student: Yes. I can see that now. Is it safe to take with alcohol? [Ask a lot of questions.]
Pharmacist: It’s better to avoid alcoholic drinks when you take this medicine.
Student: Is this a generic medicine? Is there a cheaper one? [Ask about generic medicine.]
Pharmacist: No, sorry, this is not the generic one. The generic one is on Aisle 9. Can you find it?
Student: I think so. I have another question .Can my child take this medicine? [Ask about dosage for children.]
Pharmacist: No, your child should take special children’s medicine. This is for adults only.
Student: Are there side effects? [Ask about side effects.]
Pharmacist: Not really. It’s very safe. But if you don’t get better, go to your doctor.
Student: Thank you for your help.
Pharmacist: You are welcome.
Student: Yes. I have {________________). I need an over-the-counter/ some medicine. [Describe your problem and ask for some medicine.] Do you have one?
Pharmacist: Yes. We have one right here.
Student: What is the medicine’s name? [Ask about the medicine.]
Pharmacist: It is [_______________].
Student: Thank you. How much can I take? [Ask about the dosage.]
Pharmacist: It says on the label that you can take 1 tablet.
Student: Okay. How often should I take it?
Pharmacist: Every 4 hours.
Student: Do I need to take it with food? [Ask about when to take the medicine.]
Pharmacist: You need to take it with food. That’s on the label, do you see it?
Student: Yes. I can see that now. Is it safe to take with alcohol? [Ask a lot of questions.]
Pharmacist: It’s better to avoid alcoholic drinks when you take this medicine.
Student: Is this a generic medicine? Is there a cheaper one? [Ask about generic medicine.]
Pharmacist: No, sorry, this is not the generic one. The generic one is on Aisle 9. Can you find it?
Student: I think so. I have another question .Can my child take this medicine? [Ask about dosage for children.]
Pharmacist: No, your child should take special children’s medicine. This is for adults only.
Student: Are there side effects? [Ask about side effects.]
Pharmacist: Not really. It’s very safe. But if you don’t get better, go to your doctor.
Student: Thank you for your help.
Pharmacist: You are welcome.
DIALOGUE 3
Pharmacist: Hello. Can I help you? How are you feeling?
Student: Yes, please help me. I have a prescription. Can you fill it for me?
Pharmacist: Yes. We can do that. Can you wait 5 minutes?
Student: Okay.
Pharmacist: Here is your prescription. Have you had this medicine before?
Student: No. I haven’t. What is the name of the medicine?
Pharmacist: It is [_______________].
Student: Thank you. How much can I take?
Pharmacist: It says on the directions that you should take 2 capsules.
Student: Okay. Two capsules. How often should I take it?
Pharmacist: Every 4 hours.
Student: Is it safe to take with alcohol?
Pharmacist: No, you can not.
Student: Do I need to take it with food?
Pharmacist: It is fine to take it with or without food.
Student: Okay. Is this the cheapest one? Is this a generic medicine?
Pharmacist: This is a generic. It is less expensive. Do you want a different one?
Student: No, I want the generic one. Can my baby take this medicine?
Pharmacist: No, your baby can not take your prescription. It’s only for you.
Student: Are there side effects?
Pharmacist: Yes, you may get drowsy. Be careful when you drive.
Student: I understand. Thank you.
Pharmacist: You are welcome.
Student: Yes, please help me. I have a prescription. Can you fill it for me?
Pharmacist: Yes. We can do that. Can you wait 5 minutes?
Student: Okay.
Pharmacist: Here is your prescription. Have you had this medicine before?
Student: No. I haven’t. What is the name of the medicine?
Pharmacist: It is [_______________].
Student: Thank you. How much can I take?
Pharmacist: It says on the directions that you should take 2 capsules.
Student: Okay. Two capsules. How often should I take it?
Pharmacist: Every 4 hours.
Student: Is it safe to take with alcohol?
Pharmacist: No, you can not.
Student: Do I need to take it with food?
Pharmacist: It is fine to take it with or without food.
Student: Okay. Is this the cheapest one? Is this a generic medicine?
Pharmacist: This is a generic. It is less expensive. Do you want a different one?
Student: No, I want the generic one. Can my baby take this medicine?
Pharmacist: No, your baby can not take your prescription. It’s only for you.
Student: Are there side effects?
Pharmacist: Yes, you may get drowsy. Be careful when you drive.
Student: I understand. Thank you.
Pharmacist: You are welcome.